Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
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At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
About the Team
TikTok is a destination for short-form mobile videos. Our mission is to capture and present the world's creativity, knowledge, and precious life moments, directly from the mobile phone. TikTok enables everyone to be a creator, and encourages users to share their passion and creative expression through their videos.
TikTok is looking to hire an experienced Product Operations Lead to manage a team of Product Specialists who work closely with Product, Engineering, Content, Partnerships, Marketing, Legal and other cross-functional teams to ensure the products we release to our community will delight and maintain a high quality bar, and also to drive product growth and iterations to improve the experience for TikTok users and creators.
We’re looking for a lead who has experience launching user-facing products to oversee and improve feature rollout, adoption and iteration processes. Your team will be responsible for project managing the launch of new product features and their future growth and iterations across both creator and user experiences in product areas including but not limited to Creator Tools, Social & Engagement, Discovery & Search, New User Journey, Security & Privacy. You will also be in charge of developing and driving initiatives to enable operations to scale globally. Your day-to-day will include interfacing with leaders across the organization, and leading your team of specialists to execute at a high level.
Responsibilities
- Lead a team of Product Specialists on developing and refining product rollout, growth and iteration strategies across various international regions
- Mentor and advise the team to drive vision, strategy, and best practices to help standardize business processes, tools, and other initiatives
- Create and improve upon go-to-market processes within team/company to streamline operations and keep us operating at high efficiency
- Build and maintain healthy partnerships with our stakeholder teams in Product, Engineering, Content, Marketing, PR, Legal and TnS to guarantee market readiness for product launches, including communications, trainings and support during rollout
- Implement scalable solutions to expand feature rollout, growth and iteration coverage across global regions
- Work with PM leaders to define strategy, priority and overall vision for your specific product areas
- Work with Data teams to leverage user insights to inform product prioritization and roadmaps
- Manage all communications with the team and maintain knowledge of all employee performance and ensure achievement of all business objectives
Minimum qualifications:
- 3+ years of experience managing product teams, with the ability to balance multiple priorities and lead in a fast-paced environment
- BS/BA in a relevant field, or equivalent experience
- 7+ years of experience leading cross-functional projects and aligning/managing stakeholders across multiple levels
- Experience developing product launch and adoption strategies
- Effective and creative problem solving and decision-making skills
- Effective communication skills, with the ability to synthesize data and translate complex ideas into clear recommendations
- Experience working on building strategies to drive new product adoption
- Experience working on a global product with international teams in different time zones
- Demonstrated success as a self-starter and collaborator in a fast-paced and changing environment
- Strong creative and analytical skills in regards to product operations
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at recruiting.corp@tikok.com.
Job Information
The base salary range for this position in the selected city is $125400 - $229140 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
At ByteDance/TikTok our benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support ByteDancers to give their best in both work and life. We offer the following benefits to eligible employees:
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off(PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
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