Game Content Moderator
Responsibilities:
The Game Content Moderator position supports one of the most popular video game franchises. This position is responsible for ensuring Terms of Service compliance, legal compliance and safety of content uploaded to the platform.
Day-to-day activities to include:
- Review user generated content according to the game’s policies upholding a high standard of accuracy and quality
- Identify and flag accounts that require further policy enforcement
- Add accurate metadata/tags to content items, identify and escalate potential risks to relevant teams
- Participate in frequent refresher training to always conduct correct moderating policies
- Make suggestions for improving efficiency
- Draw up daily activity reports
- Maintain a high level of quality in each case that you review
- Achieve weekly productivity as part of daily workflow
- Balance priorities of daily workflow tasks in line with client needs
- May be required from time to time to support different products
Skill Requirements
- Intermediate IT skills with the ability to quickly learn new tools (Excel, Word, G-Suite)
- Demonstrates stable job tenure
- Strong spelling, grammar, and reading skills
- Broad knowledge of current national and international political, historical, and social news
- Strong emotional intelligence and resilience
- Comfortable with reviewing sensitive content that may be disturbing or deemed inappropriate, and/or contain explicit material
- Ability to deliver highest quality results while paying strict attention to detail
- Ability to be flexible and adaptable to meet changing business needs
- Ability to work in a fast-paced environment with high volume and complex demands
- Can remain positive during challenging assignments
- Accurate and critical work attitude with strong prioritization skills
- Enthusiastic and proactive team player
- Collaborative and has a growth mindset
- Strong work ethic and ability to work with limited supervision
- Dedicated, private home workspace free of distractions and interruptions
- Established home internet connectivity
Other Considerations and Requirements
- Able to troubleshoot their devices & connectivity; understand their network environment at home; knowledge of their download/upload speed
- Able to pass a standard background check
- Monday - Friday 10AM-7PM PST / 12PM-9PM CST CSS_Spon
Job Type: Full-time
Salary: $17.00 per hour
Benefits:
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- No weekends
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Communication skills: 3 years (Required)
- Microsoft Excel: 3 years (Required)
- Gaming: 3 years (Required)
- Game Content Moderation: 1 year (Preferred)
Work Location: Remote
$ads={2}
$ads={1}