IT Technician
Location: Columbia South Carolina
Description: QSS, Inc. is at present looking to employ IT Technician right now, this job will be placed in South Carolina. For detail informations about this job opportunity please give attention to these descriptions. First tier customer support, troubleshooting and providing solutions for employees and contractors
Develop a deep understanding of our hardware, software, and applications
Answer helpdesk! request tickets via email and in person
Document required bugfixes, end-user feature improvements, and operations feature improvements
Must be comfortable setting up new laptops, optimizing existing laptops and be able to perform maintenance on
Required Skills & Yrs of experience Good consulting and problem-solving skills
Excellent spoken and written communication skills
Able to work well in the face of tight deadlines and tough technical challenges
Likes to interact directly with employees to achieve customer satisfaction
Prompt, responsive, responsible, and friendly approach to customer problems
Aptitude for streamlining process to make one's job more efficient
Ability to effectively juggle/prioritize multiple tasks
Must have experience with Microsoft products including Operating systems and office products
Hardware troubleshooting and repair experience
Address urgent issues quickly
Desired Skills & Yrs of Experience 3 months to 1 year experience
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If you were e! ligible to this job, please email us your resume, with salary requirements and a resume to QSS, Inc..
If you interested on this job just click on the Apply button, you will be redirected to the official website
This job starts available on: Sun, 21 Jul 2013 06:46:41 GMT