$ads={1}
Qualifications & Requirements
- Minimum of 1-2 years of experience in call center operations and/or prior experience in customer service and training experience in a service industry required; BPO/call center experience preferred
- Knowledge, Skills, Abilities & Other Characteristics:
- Excellent interpersonal, written, and oral communication skills.
- Proficient personal computer skills including Microsoft Office including Excel, PowerPoint, and Access.
- Must possess strong problem-solving skills.
- Strong coaching and motivating skills.
- Knowledge of adult learning theories is a plus.
- Ability to analyze training needs to identify deficiencies and foster a learning environment that promotes continuous improvement.
- Ability to lead both new and experienced employees to perform their duties.
- Ability to work in a team-fostered environment.
- Ability to prioritize and organize work in a multitasked environment.
- Ability to adapt to a flexible schedule.
- Ability to maintain the highest level of confidentiality
Job Type: Full-time
Pay: Php22,000.00 - Php25,000.00 per month
Benefits:
- Health insurance
Schedule:
- 8 hour shift
- Night shift
Supplemental pay types:
- 13th month salary
- Performance bonus
Ability to commute/relocate:
- Davao City: Reliably commute or planning to relocate before starting work (Required)
Experience:
- BPO/Call Center: 2 years (Preferred)
- Product Trainer: 2 years (Preferred)
- Microsoft Powerpoint: 2 years (Preferred)
- Microsoft Excel: 2 years (Preferred)
$ads={2}
