Job Purpose:
Process provider forms, claims and adjustments for early childhood nutrition programs.
Job Duties and Responsibilities:
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- Process new and existing provider forms, claims payments and adjustments, including data entry, scanning, imaging, and ensuring accuracy.
- Ensure databases are current and complete for all audit inquiries.
- Process claims and related paperwork for reimbursement in compliance with federal, state, and organizational regulations.
- Provide administrative support for department including maintaining and sorting documents, answering phones, incoming and outgoing mail, etc.
- Provide excellent communication and customer service to providers, internal staff, vendors, and others by responding to questions and requests, including problem-solving, and/or training on departmental processes and procedures.
- Other duties as assigned.
Job Qualifications:
- High school diploma or equivalent
- Three years related or similar office experience
- Proficiency with Microsoft Office Suite, specifically Microsoft Excel
- Aptitude for learning new software applications
- Ability to work with diverse individuals
- Strong technical and mathematical skills
- Proficiency with office equipment including fax machine, copier, scanner, computer, etc.
- Highly attentive to details; demonstrates excellent organization and time management skills
- Ability to work both independently and within a team setting
- Strong oral and written communication skills
- Requires minimal supervision to complete job responsibilities
- Shows initiative in taking on new tasks and meeting departmental goals
- Unflappable, resilient, and positive
- Knowledge of the Child and Adult Care Food Programs a plus.
Job Working Condition:
Typical office environment
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