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We are a busy Gastroenterology practice located in the Encino looking for a motivated Appointment Scheduler/Front office clerk. Applicant must be able to work and navigate PPO, HMO, IPA's/Medical Groups insurances and be familiar with medical terminology
Duties may include:
- Greet patients at front desk, update personal information into EMR system.
- Discharge patient with procedure appointment
- May assist in sending/faxing scheduling information to facilities for surgeries
- May assist in booking, coordinates, and schedules patient appointments while re-scheduling as needed.
- Demonstrates clear, open, and professional communication with patients, physicians, and other clinical staff within the practice and health system.
- Demonstrates the ability to identify the patient’s account via date of birth or name search; creates accounts for new patient appointments; and verifies and updates demographic information. Knows and follows eligibility requirements and verification processes for coverage programs. Enters confidential personal health information and financial information into computerized system accurately.
- High volume of appointments, 30+ daily.
- Assist in scheduling follow up appointments as needed
- Knowledge of IPA's, Medical groups, HMO's
- Bilingual a must-Spanish
- Travel to our Burbank office 3 days a week
Job Type: Full-time
Pay: From $17.50 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Medical terminology: 1 year (Preferred)
- Medical assistant: 1 year (Preferred)
Language:
- Spanish (Required)
Work Location: In person
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