Contract duration : 6 Months with possible extension.
Job Description :
This position is responsible and accountable for the accurate maintenance of biographical and demographic information on individual and corporate records in Salesforce, the Central Advancement constituent record management database. The Records Researcher organizes information and enters updates into Salesforce by working with staff members, manipulating large data segments and by preparing load batches utilizing data management tools, and other sources to collect accurate constituent demographic data.
Job Accountabilities:
- Completes biographic and demographic information updates of alumni, donors, and friends from multiple sources.
- Responsible for completing assigned cases and interims to improve that overall data quality in the system.
- Uses data manipulation processing (i.e., excel formulas and functions, or SQL scripting) to prepare data for batching, validation, and reconciliation.
- Researches, prepares, and updates the findings from data integrity audit queries.
- Updates constituent involvement, service indicator, and other code as needed.
Core duties include:
- A keen eye for detail and the ability to spot and correct errors with accuracy and efficiency.
- Proactive and curious problem-solver.
- Fast learner, very accurate, able to multitask, and work with minimal supervision.
- Editing data and creating reports from data extracted from electronic information.
Preferred Experience:
- Experience using modern CRMs for data entry. (Salesforce, CRM Advance, RE NXT, etc.).
- Advanced knowledge of and experience with Microsoft 365, with emphasis on Excel, Word, Outlook.
- Proficiency with and ability to learn new technology and incorporate it into work.
- High proficiency in keyboard and 10-key data entry.
Job Type: Contract
Salary: $23.00 - $25.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Los Angeles, CA 90015: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you comfortable to work on 6 Months contract with possible extension?
- Do you have experience working with CRM?
Work Location: One location
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