Remote Order Specialist
We are seeking highly motivated and customer-oriented individuals to join our team as Independent Contractor Remote Order Specialists. As an Independent Contractor, you will be responsible for taking customer orders, providing exceptional customer service, and ensuring a seamless ordering experience. This is a remote, gig-style position that requires a dedicated individual with excellent communication skills and a passion for delivering outstanding customer service.
Responsibilities:
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We are seeking highly motivated and customer-oriented individuals to join our team as Independent Contractor Remote Order Specialists. As an Independent Contractor, you will be responsible for taking customer orders, providing exceptional customer service, and ensuring a seamless ordering experience. This is a remote, gig-style position that requires a dedicated individual with excellent communication skills and a passion for delivering outstanding customer service.
Responsibilities:
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- Familiarize yourself with our extensive menu and offerings to accurately answer customer inquiries and assist with order placement.
- Handle incoming calls from customers, addressing their inquiries, and taking orders efficiently and accurately.
- Utilize our online ordering system to process customer orders promptly and accurately.
- Communicate effectively with the in-store team to ensure order accuracy and customer satisfaction.
- Act as the first point of contact for customers, creating a positive and friendly experience from the beginning of their interaction.
- Address customer complaints and concerns professionally, seeking resolutions while maintaining a high level of empathy and professionalism.
- Take detailed messages and pass them on to the appropriate team members.
- Maintain a high level of customer service standards, consistently meeting or exceeding customer expectations.
- Strong commitment to providing excellent customer service and ensuring customer satisfaction.
- Ability to study and memorize a comprehensive menu with accuracy.
- Exceptional communication and interpersonal skills.
- Previous customer service experience is preferred.
- Ability to work independently and remotely.
- Reliable and self-motivated, with excellent time management skills.
- Quiet background for clear phone conversations.
- Access to a reliable high-speed internet connection with a minimum of 50 Mbps download and 40 Mbps upload.
- Must be available to work four-hour shifts.
This is a remote position.